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LexisNexis
by David Loshin
Published: May 6, 2007
LexisNexis, a leading provider of comprehensive information and business solutions to professionals in a variety of areas – legal, risk management, corporate, government, law enforcement,
accounting and academic – initiated a project in 2000 to consolidate their customer views across the organization into a single customer repository.
The planned acquisition of a third-party application to provide customer relationship management (CRM) was initially thought to be... Login to read the entire study.
About the Authors
David Loshin - David is the President of Knowledge Integrity, Inc., a consulting and development company focusing on customized information management
solutions including information quality solutions consulting, information quality training and business rules solutions. Loshin is the author of Enterprise Knowledge
Management – The Data Quality Approach (Morgan Kaufmann, 2001) and Business Intelligence – The Savvy
Manager's Guide and is a frequent speaker on maximizing the value of information. David can be reached at loshin@knowledge-integrity.com or at (301) 754-6350.
Editor's note: More David Loshin articles, resources, news and events are available in the Business Intelligence Network's David Loshin Channel. Be sure to visit today!
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