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Operational Business Intelligence: The State of the Art
by Judith R. Davis, Claudia Imhoff, Colin White
Published: August 5, 2009
The ultimate goal of operational business intelligence (BI) is a more dynamic enterprise that can optimize business processes and performance, and enhance competitiveness through increased
flexibility and agility. This report describes the techniques and technologies important in implementing operational BI; presents best practices in the areas of selecting the right project,
understanding business processes and users, accessing and integrating the right data, developing an integrated infrastructure and delivering a robust solution; and includes case studies of companies
that have implemented operational BI solutions.
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About the Authors
Judith R. Davis -
Judith R. Davis is a leading researcher and expert with more than 30 years of experience in the business application of information technology. Her current focus is business intelligence and
related products and technologies to optimize decision-making across the enterprise. Judy has functioned as both a consultant and analyst and has worked extensively with enterprises, end users and
major vendors. She has also authored many articles, research studies and white papers for major industry media organizations and leading technology providers. She may be contacted by email at
jrdavis1@verizon.net.
Claudia Imhoff -
Claudia Imhoff, Ph.D., is the President and Founder of Intelligent Solutions, a leading consultancy on data warehousing and business intelligence
technologies and strategies. She is a popular speaker and internationally recognized expert, and serves as an advisor to many corporations, universities and leading technology companies on these
topics. She has co-authored five books and more than 100 articles on these topics and has a popular blog at www.b-eye-network.com/blogs/imhoff/. She may be reached at CImhoff@IntelSols.com.
Editor's note: More Claudia Imhoff articles, resources, news and events are available in the BeyeNETWORK's Claudia Imhoff Expert
Channel. Be sure to visit today!
Colin White -
Colin is the founder and president of BI Research. He is well known for his in-depth knowledge of business intelligence, data management and data
integration technologies and how they can be used for supporting smart and agile decision making. With 40 years of IT experience, he has consulted for dozens of companies throughout the world and
is a frequent speaker at leading IT events. Colin has written numerous articles and papers on deploying new and evolving information technologies for business benefit and is a regular contributor
to several leading print- and web-based industry journals, including the BeyeNETWORK. Colin may be contacted by sending an email to
info@bi-research.com .
Editor's note: More articles, resources, news and events are available in Colin's BeyeNETWORK Expert Channel. Be sure to visit
today!
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