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The 7 Key Components of an Effective Case Management Methodology

by Scott Wanless


Published: May 3, 2010

This research focuses on developing a methodology for case management that is repeatable, scalable and adjustable to changing environments based on 7 key components. Each component is defined, including details on the value each provides, the business requirements, the people involved, and tools and technologies necessary for support.

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About the Author

Scott Wanless -

Scott is a Principal Management Consultant for Fujitsu Consulting's Business Intelligence Practice, part of the $40-billion Fujitsu group, a leading provider of customer-focused IT and communications solutions for the global marketplace. He has more than 20 years of experience in business intelligence strategic planning, business intelligence application development, business, economic and financial analysis across numerous industries including healthcare, laboratory research, insurance, lending, manufacturing, retail and state government. Scott can be reached at scott.wanless@us.fujitsu.com.

Editor's note: More healthcare articles, resources, news and events are available in the BeyeNETWORK's Healthcare Channel featuring Scott Wanless and Laura Madsen.