Ease of Use and Interface Appeal in Business Intelligence Tools

by Cindi Howson

Business intelligence tools play a mission-critical role in identifying new business opportunities and helping knowledge workers make better decisions. But the widespread adoption of BI tools has been hindered by their reputation as being hard to use. Cindi Howson researches the impact of an appealing user interface and ease of use in this report.

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Case Studies

• eThority Case Study: Citrix Systems
  The Citrix HR department wanted a business intelligence solution that addressed both the back-end model and provided a self-service front end to analyze metrics from a number of different systems.
• IBM Cognos Case Study: Dorel Industries
  IBM Cognos deliverd better insights into operational and sales data to Dorel executives while improving the consolidation process for the finance department.
• Indicee Case Study: Alco Ventures
  Alco Ventures wanted a flexible, low-cost reporting solution that did not adversely impact IT resources.
• MicroStrategy Case Study: Cabela's
  A core success of this family-run catalog company is the ability to optimize merchandising by monitoring every product to minimize overstocks and improve discounting.
• QlikTech Case Study: DAKOTACARE
  What initially started as a proof of concept to provide better information on claims processing has grown to 50 different applications including wellness management, fraud detection and risk analysis.
• Tableau Software Case Study: Barnes-Jewish Hospital
  BJH implemented a time and attendance system within 70 days that improved staffing levels, changed processes and provided greater transparency.
• TIBCO Spotfire Case Study: Chevron
  Spotfire helps Chevron better understand the cost of drilling operations and identify patterns and opportunities for cost reductions.

Vendor Solutions

• eThority
• IBM Cognos Software
• Indicee
• MicroStrategy
• QlikTech
• Tableau Software
• TIBCO Spotfire

On-demand Web Seminar

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